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Why doesn’t my promotional code work?

Please check that the code/link you are using is still valid and not out of date. For further assistance, please contact Customer Support.

Can I use more than 1 discount code on my order?

Our promotions cannot be used in conjunction with any other offer.

I returned my order, how long it will take to refund?

Please allow one to two billing cycles for your credit to appear on your statement from the time we receive the returned product. We will duly notify you through email as soon as your refund is processed.

Can I change the delivery address on my order once it is confirmed?

Unfortunately, we are unable to change the delivery address once the order has been confirmed.

What do I do if there is a problem with my delivery?

Please contact Customer Support for the assistance.

How do I track my order?

All orders to the US are fully trackable. In order to track your order with us, you will need to have your tracking number with you. This can be located on your dispatch confirmation email or order tracking email.

Which courier service do you use for your delivery?

We use only reputed courier services for all deliveries. There are various couriers depending on the weight of the package and shipping option selected by you.

My order is not the right size for me, what should I do?

Leather Right products are made custom made to your order hence there is a rare chance of this happening. Although this does not happen often, when it does happen it is due to shortage of hide under unforeseen circumstances and obviously we do not charge you for the item.

I have received an incorrect item in my order, why is this?

Please contact Customer Support for the query and it will be investigated.

Why has my order been cancelled?

Please contact Customer Support for the information.

Can I add an item to my order after I have placed my order?

Unfortunately not. You will need to place a separate order for anything else you wish to purchase.

What do I do if there is a problem with my order?

As secure as it possibly can be. We use the latest technology in advanced software security, available for online transactions.

How secure is your website?

As secure as it possibly can be. We use the latest technology in advanced software security, available for online transactions.

What to do if I lose my password?

Simply go to LOG IN/REGISTER option on index page. Click on LOST PASSWORD link and follow the instructions.

How do I place an order?

Follow these simple steps to start shopping at leatheright.com

CREATE YOUR ACCOUNT

You will need to create an account in order to shop with us. This will only take a negligible amount of time and will make purchasing, fuss free.

Check out faster
Save frequent addresses
Track Your Order
Request a Return
Just click on LOG IN to fill in your details.

START SHOPPING!

If you know what you’re looking for, start shopping by selecting the product sub- category links: e.g. Biker Jackets, under MENS and WOMENS category links. You can also shop our latest product through the carousel link NEW ARRIVALS, on the index page. For hot selling and trendiest of products follow the carousel link TRENDING NOW. Also find Category links in the FOOTER MENU at the bottom of the page. If you have a specific product in mind or are unsure where to start, you can simply enter a key word or item number in the search box on the homepage.
Once you have found an item you want to buy, fill in the size chart, the quantity and the color you want. Finally, click on ADD TO CART button
You can then either click on the VIEW CART button, or continue shopping.
If you’re happy with the items in your cart, click PROCEED TO CHECKOUT to complete your order.
Soon after placing your order, you will get an email and our customer support team will contact you for further process.

How do I add my details to your mailing list?

Simply go to LOG IN/REGISTER option left hand side and register with your email id and password to receive our newsletters and site updates.

Can I return product if the leather has a strong odor?

A. Unfortunately, we do not accept returns for products due to odor as it is common for new leather products to retain the smell from processing. You can remove odor by following our CARE INSTRUCTIONS.

What do I do if my product is giving out a strong odor?

Made from lambskin and/or lamb suede our raw materials are naturally sourced and go through a rigorous process of tanning, dyeing and processing before being stitched into a product especially to your ordered measurements. In this case it is natural for the product to retain certain odors that comes from the materials used. Please remove product from packaging and air it out for at least 48 to 72 hours in a well-ventilated area, away from direct sunlight. You can also clean product with special industrial leather cleaning solvent to ensure the odor dies off.

How do I find out the size of the product?

All our products are custom made to your size on order. Please fill in your measurements on our MEASUREMENTS . For guidance go to MEASUREMENT GUIDE.

What are the products we sell?

We at Leather Right specialize in making made to measure garments for both men and women in Lambskin leather and suede. Please go to category links on the home page to view the types of products that we catalog.

What are the different types of leather used in our products?

We pride ourselves in using luxurious lambskin leather and suede of the highest grade for our products. It is soft to touch yet sturdy to wear and tear. Also, it keeps you warm during winters and is effective in preventing abrasion caused due to accidents. Suede is used for its smooth and velvety texture that has a soft feel and a napped finished to it.

Can I change the delivery address on my order once it is confirmed?

Unfortunately, we are unable to change the delivery address once the order has been confirmed.

What do I do if there is a problem with my delivery?

Please contact Customer Support for the assistance.

How do I track my order?

All orders to the US are fully trackable. In order to track your order with us, you will need to have your tracking number with you. This can be located on your dispatch confirmation email or order tracking email.

Which courier service do you use for your delivery?

We use only reputed courier services for all deliveries. There are various couriers depending on the weight of the package and shipping option selected by you.

My order is not the right size for me, what should I do?

Leather Right products are made custom made to your order hence there is a rare chance of this happening. Although this does not happen often, when it does happen it is due to shortage of hide under unforeseen circumstances and obviously we do not charge you for the item.

I have received an incorrect item in my order, why is this?

Please contact Customer Support for the query and it will be investigated.

Why has my order been cancelled?

Please contact Customer Support for the information.

Can I add an item to my order after I have placed my order?

Unfortunately not. You will need to place a separate order for anything else you wish to purchase.

What do I do if there is a problem with my order?

As secure as it possibly can be. We use the latest technology in advanced software security, available for online transactions. For further information please read our PRIVACY POLICY.

How secure is your website?

As secure as it possibly can be. We use the latest technology in advanced software security, available for online transactions. For further information please read our PRIVACY POLICY.

What to do if I lose my password?

Simply go to LOG IN/REGISTER option on index page. Click on LOST PASSWORD link and follow the instructions.

How do I place an order?

Follow these simple steps to start shopping at leatheright.com

CREATE YOUR ACCOUNT

You will need to create an account in order to shop with us. This will only take a negligible amount of time and will make purchasing, fuss free.

Check out faster
Save frequent addresses
Track Your Order
Request a Return
Just click on LOG IN to fill in your details.

START SHOPPING!

If you know what you’re looking for, start shopping by selecting the product sub- category links: e.g. Biker Jackets, under MENS and WOMENS category links. You can also shop our latest product through the carousel link NEW ARRIVALS, on the index page. For hot selling and trendiest of products follow the carousel link TRENDING NOW. Also find Category links in the FOOTER MENU at the bottom of the page. If you have a specific product in mind or are unsure where to start, you can simply enter a key word or item number in the search box on the homepage.
Once you have found an item you want to buy, fill in the size chart, the quantity and the color you want. Finally, click on ADD TO CART button
You can then either click on the VIEW CART button, or continue shopping.
If you’re happy with the items in your cart, click PROCEED TO CHECKOUT to complete your order.
Soon after placing your order, you will get an email and our customer support team will contact you for further process.

How do I add my details to your mailing list?

Simply go to LOG IN/REGISTER option on left hand side and register with your email id and password to receive our newsletters and site updates.

Can I return product if the leather has a strong odor?

A. Unfortunately, we do not accept returns for products due to odor as it is common for new leather products to retain the smell from processing. You can remove odor by following our CARE INSTRUCTIONS.

What do I do if my product is giving out a strong odor?

Made from lambskin and/or lamb suede our raw materials are naturally sourced and go through a rigorous process of tanning, dyeing and processing before being stitched into a product especially to your ordered measurements. In this case it is natural for the product to retain certain odors that comes from the materials used. Please remove product from packaging and air it out for at least 48 to 72 hours in a well-ventilated area, away from direct sunlight. You can also clean product with special industrial leather cleaning solvent to ensure the odor dies off.

How do I find out the size of the product?

All our products are custom made to your size on order. Please fill in your measurements on our MEASUREMENTS . For guidance go to MEASUREMENT GUIDE.

What are the products we sell?

We at Leather Right specialize in making made to measure garments for both men and women in Lambskin leather and suede. Please go to category links on the home page to view the types of products that we catalog.

What are the different types of leather used in our products?

We pride ourselves in using luxurious lambskin leather and suede of the highest grade for our products. It is soft to touch yet sturdy to wear and tear. Also, it keeps you warm during winters and is effective in preventing abrasion caused due to accidents. Suede is used for its smooth and velvety texture that has a soft feel and a napped finished to it.

Why doesn’t my promotional code work?

Please check that the code/link you are using is still valid and not out of date. For further assistance, please contact Customer Support.

Can I use more than 1 discount code on my order?

Our promotions cannot be used in conjunction with any other offer.

I returned my order, how long it will take to refund?

Please allow one to two billing cycles for your credit to appear on your statement from the time we receive the returned product. We will duly notify you through email as soon as your refund is processed.